UAL Cookie Statement

Moodle Cookies Policy

Last updated Wednesday 22nd November 2023

This Cookie Policy explains how the University of the Arts London (UAL) Moodle site uses cookies and similar technologies to recognize you when you visit Moodle at https://moodle.arts.ac.uk/. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, the University of the Arts London) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., interactive content, and analytics).

Why do we use cookies?

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Moodle to operate, and we refer to these as "essential". Other cookies also enable us to track and monitor the use of moodle to help us improve technical stability of the platform and also to contribute to improving the overall user experience.

How can I control cookies?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, you can visit www.aboutcookies.org or www.allaboutcookies.org.

Please be aware, moodle is an open source platform that utilises multiple third-party plug-ins to facilitate the learning and teaching experience. If you choose to switch off certain cookies it may impact on the functionality of the moodle.

To opt out of being tracked by Google Analytics across all websites you can visit: http://tools.google.com/dlpage/gaoptout

The specific types of first-party and third-party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific page you visit or moodle plugin you are using):

Essential website cookies:

These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.

Name: MoodleSession
Purpose: Essential cookie used by the Moodle application
Provider: UAL Moodle
Service UAL Moodle see privacy policy XXXXX
Type: http_cookie
Expires in: session



Name: csrfToken
Purpose: Used by Panopto to assist with the prevention of Cross-Site Request Forgery (CSRF) attacks
Provider: Panopto
Service Panopto, see privacy policy https://www.panopto.com/privacy
Type: http_cookie
Expires in: session



Name: .ASPXAUTH
Purpose: Set by Panopto as part of its authentication service
Provider: Panopto
Service Panopto, see privacy policy https://www.panopto.com/privacy
Type: http_cookie
Expires in: session



Performance and functionality cookies:

These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.

Name: MOODLEID1_
Purpose: Used by Moodle to autofill a username in the log-in box
Provider: UAL Moodle
Service UAL Moodle see privacy policy XXXXX
Type: http_cookie
Expires in: 30 days



Name: UserSettings
Purpose: This cookie is used to store the most recent ID Provider used on this browser to log into Panopto. This is to allow users to skip the login screen entirely, and allow them to log in automatically in some cases. It also stores the randomly generated user ID used to track anonymous users for analytics purposes.
Provider: Panopto
Service Panopto, see privacy policy https://www.panopto.com/privacy
Type: http_cookie
Expires in: session



Name: launchRecorderCookie
Purpose: Used by Panopto when client has the remote recorder is detected
Provider: Panopto
Service Panopto, see privacy policy https://www.panopto.com/privacy
Type: http_cookie
Expires in: 100 days



Name: sandboxCookie
Purpose: This cookie is used to determine when the last time the user’s role was checked, to see if they need to have a personal folder created. This cookie expires when the user closes their browser
Provider: Panopto
Service Panopto, see privacy policy https://www.panopto.com/privacy
Type: http_cookie
Expires in: session



Name: CookieControl
Purpose: Used to record user preference in terms of cookies across certain UAL applications
Provider: Civic
Service Civic Privacy Policy https://www.civicuk.com/privacy
Type: http_cookie
Expires in: 83 days



Name: Recite.Preferences
Purpose: Used by Recite Me to store user preferences
Provider: Recite Me
Service ReciteMe, see privacy policy https://reciteme.com/policies/privacy-policy/
Type: http_cookie
Expires in: 271 days



Name: dtCookie
Purpose: Tracks a visit across multiple requests.
Provider: Dynatrace
Service Dynatrace Privacy Policy https://www.dynatrace.com/support/help/manage/data-privacy-and-security
Type: http_cookie
Expires in: Session



Name: dtPC
Purpose: Required to identify proper endpoints for beacon transmission; includes session ID for correlation.
Provider: Dynatrace
Service Dynatrace Privacy Policy https://www.dynatrace.com/support/help/manage/data-privacy-and-security
Type: http_cookie
Expires in: session



Name: dtSa
Purpose: Serves as an intermediate storage for page-spanning actions. This cookie is used to save user action names, such as Click on Login, across different pages. This is required because page loads result in JavaScript code restart, so all contextual information must be stored in cookies.
Provider: Dynatrace
Service Dynatrace Privacy Policy https://www.dynatrace.com/support/help/manage/data-privacy-and-security
Type: http_cookie
Expires in: session



Name: rxVisitor
Purpose: Used by Dynatrace and contains the visitor ID to correlate sessions
Provider: Dynatrace
Service Dynatrace Privacy Policy https://www.dynatrace.com/support/help/manage/data-privacy-and-security
Type: http_cookie
Expires in: session



Name: _clsk
Purpose: Connects multiple page views by a user into a single Clarity session recording
Provider: Dynatrace
Service Dynatrace Privacy Policy https://www.dynatrace.com/support/help/manage/data-privacy-and-security
Type: http_cookie
Expires in: session



Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.

Name: _ga
Purpose: Used to assist application usage and diagnostics
Provider: Google
Service Google Analytics View Service Privacy Policy https://policies.google.com/privacy
Type: http_cookie
Expires in: One year



Name: _pk
Purpose: Used to assist application usage and diagnostics
Provider: Mamoto
Service Mamato Privacy Policy https://matomo.org/matomo-cloud-privacy-policy/
Type: http_cookie
Expires in: One year



Name: MUID
Purpose: Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes.
Provider: Microsoft
Service MS Clarity, see privacy policy https://privacy.microsoft.com/en-gb/privacystatement
Type: http_cookie
Expires in: 390 days



Name: CLID
Purpose: Identifies the first-time Clarity saw this user on any site using Clarity
Provider: Microsoft
Service MS Clarity, see privacy policy https://privacy.microsoft.com/en-gb/privacystatement
Type: http_cookie
Expires in: 365 days



Name: _clsk
Purpose: Connects multiple page views by a user into a single Clarity session recording
Provider: Microsoft
Service MS Clarity, see privacy policy https://privacy.microsoft.com/en-gb/privacystatement/td>
Type: http_cookie
Expires in: 1 day



Name: _vwo_global_opt_out
Purpose: This cookie is persisted when a visitor opts out of VWO on all websites in a given browser.
Provider: VWO
Service VWO Testing & VWO Insights View Service Privacy Policy
Type: http_cookie
Expires in: 100 days



Name: _vis_opt_test_cookie
Purpose: This cookie is created to detect if the cookies are enabled on the visitor’s browser or not. It also helps in tracking the number of browser sessions a visitor has gone through. The value of this cookie is always 1.
Provider: VWO
Service VWO Testing & VWO Insights View Service Privacy Policy
Type: http_cookie
Expires in: On browser close



Name: _vis_opt_exp_{CAMPAIGNID}_combi
Purpose: This cookie is created when a visitor is chosen for a particular variation for a test. This cookie makes sure that visitors see the same variation when they revisit the page in the future. Here the Control has a value of 1, Variation #1 has a value of 2, Variation #2 has a value of 3, and so on.
Provider: VWO
Service VWO Testing & VWO Insights View Service Privacy Policy
Type: http_cookie; server_cookie
Expires in: 100 days



Name: _vis_opt_exp_{CAMPAIGNID}_exclude
Purpose: This cookie is created when a visitor has been excluded from a Test Campaign due to the traffic percentage specifications. The value is always 1.
Provider: VWO
Service VWO Testing & VWO Insights View Service Privacy Policy
Type: http_cookie; server_cookie
Expires in: 100 days



Name: _vis_opt_s
Purpose: This cookie tracks session created for a visitor, i.e., the number of times the browser was closed and reopened. The value is >=1, followed by a pipe sign. For example, the value of 2 indicates that the visitor restarted the browser once while 3 means twice.
Provider: VWO
Service VWO Testing & VWO Insights View Service Privacy Policy
Type: http_cookie
Expires in: 100 days



Name: _vis_opt_out
Purpose: This cookie indicates that the visitor should not be made part of any campaign. Its value is 1.
Provider: VWO
Service VWO Testing & VWO Insights View Service Privacy Policy
Type: http_cookie
Expires in: 10 years



Name: _vwo_uuid
Purpose: This cookie generates a unique id for every visitor and is used for the report segmentation feature in VWO, and it also allows to view data in a more refined manner.
Provider: VWO
Service VWO Testing & VWO Insights View Service Privacy Policy
Type: http_cookie; server_cookie
Expires in: 10 years



Name: _vwo_ds
Purpose: This cookie stores persistent visitor-level data for VWO Insights.
Provider: VWO
Service VWO Testing & VWO Insights View Service Privacy Policy
Type: http_cookie
Expires in: Data retention period (30 days)



Name: _vwo_sn
Purpose: This cookie stores session-level information
Provider: VWO
Service VWO Testing & VWO Insights View Service Privacy Policy
Type: http_cookie
Expires in: 30 mins and resets again to 30 mins on visitor activity.



Name: _vwo_uuid_v2
Purpose: This cookie calculates unique traffic on a website
Provider: VWO
Service VWO Testing & VWO Insights View Service Privacy Policy
Type: http_cookie; server_cookie
Expires in: 366 days



Name: _vis_opt_exp_{CAMPAIGNID}_combi_choose
Purpose: This cookie stores the chosen combination. It’s a temporary cookie that gets deleted when the campaign changes are applied
Provider: VWO
Service VWO Testing View Service Privacy Policy
Type: http_cookie; server_cookie
Expires in: Persists until campaign changes are applied



Name: _vwo_referrer
Purpose: This cookie stores referral info allowing VWO to identify the original Traffic source in case of the Split URL campaign. NOTE: This cookie is created only for Split URL campaigns but can be read by all campaign types.
Provider: VWO
Service VWO Testing & VWO Insights View Service Privacy Policy
Type: http_cookie
Expires in: 15 seconds



Name: _vwo
Purpose: This cookie is a jar of all the cookies. It is currently created only for the Safari browser. In the future, it will replace all VWO cookies. NOTE: The actual expiry of this cookie is irrelevant as it stores the expiry of cookies set in it and keeps on expiring them.
Provider: VWO
Service VWO Testing & VWO Insights View Service Privacy Policy
Type: http_cookie; server_cookie
Expires in: 2096 years



Name: _vwo_ssm
Purpose: This cookie is used for testing and is created only on sites that use the HTTP protocol. This is used to check if VWO can create cookies on them, afterwards this cookie is deleted.
Provider: VWO
Service VWO Testing & VWO Insights View Service Privacy Policy
Type: http_cookie
Expires in: 3650 days



Unclassified cookies:

These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.



How can I control cookies on my browser?

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers: